Image border offset in button window D200H and border in title

MaCsus

1. There are three devices in use. One is a D200, and two are D200H. On the D200H, the displayed image of the button is offset from the visible area of the button. Because of this, the circular frame or solid fill appears uneven, and the image looks offset to the side relative to the center. Is there a way to fix this or manually calibrate the image position in the window?
        

2. One D200 has firmware ver. 2.0.3. The other D200 and D200H have firmware ver. 5.0.9. The device with firmware 2.0.3 has a border around the button caption text. In 5.0.9, there is no border and the button caption text blends into the white background. How can I add an outline to the text in 5.0.9, and why can't the D200 with 2.0.3 be updated to 5.0.9?

Ulanzi

Dear Ulanzi user, hello:
In response to the question you raised, after analysis:
1. Is the button surface of the D200H product you are currently holding concave? Is the button surface of D200 product a surface? These two different button surfaces can result in different image representations on the LCD display, which is a product design feature. If you feel that the product design effect is not ideal, you can provide us with feedback in a timely manner so that we can improve it.
2. Deck products with firmware versions 2.0.3 and 5.0.9 only have different hardware used internally, so the firmware versions are not consistent. Deck products with firmware version 2.0.3 cannot be upgraded to firmware version 5.0.9, but there is no difference in their functional usage.
3. The instruction text for the buttons will blend with the white background, which has been fixed in the latest firmware version 5.1.3.
Thank you for your attention and feedback on our company's products!

MaCsus

Ulanzi 发表于 2025-12-19 15:20
Dear Ulanzi user, hello:
In response to the question you raised, after analysis:
1. Is the button su ...

1. The surface of the buttons is curved on all three devices. Only on two D200 is there no image offset relative to the button window. On the D200H, there is.
As I understand it, there is one large screen under the buttons that displays the image area in certain places. Could your developers provide manual adjustment of the image borders relative to the button window in the software?
      
2. How do I update to 5.1.3? There is no button to check for device updates, and the latest update automatically installed 5.0.9 when I first started it a couple of days ago.

3. Just curious. Am I correct in understanding that the D200 model with serial number "01C32A..." has a higher display resolution than the D200H with serial number "02С46A" ? It is noticeable that the pixels are more visible on one of them.

Ulanzi

Dear Ulanzi user:
1.Regarding the suggestion of adjusting the position of images through software, we have already provided feedback to the software development engineer.
2.The firmware version 5.1.3 is currently a trial version and has not been officially launched yet. It is expected to be launched within two weeks。
3. The screen resolutions of the two models are inconsistent, with serial numbers "01C32A..." having a higher resolution than serial number "02C46A" D200H