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发表于 2025-8-25 10:33:27
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Hello
According to your description, sometimes the device gets stuck at Starting up when it is turned on, but sometimes it can start normally by re-plugging and unplugging.
A preliminary judgment suggests that it seems a bit like insufficient power supply.
Please verify whether the USB cable is directly connected to the USB port of the computer. If a third-party docking station is used for connection, please confirm that the Deck is directly connected to the USB port of the computer.
If the device is connected to the docking station, if there are too many devices connected to the docking station, it may not be able to handle them. At this time, a charger is needed to supply power to the PD port of the docking station, so that more devices can be driven.
Also, there is a smaller possibility. Please replace the data cable or USB port and check if there might be instability.
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